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Terms of Service

Last updated: October 28, 2026

These terms cover the Homefield product. Use of the homefield.so website is covered by our Terms of Use.

These Terms of Service ("Terms") govern your use of Homefield's AI-powered platform for go-to-market teams, including our web, desktop, and mobile applications, browser extension, integrations, and any related applications and features (collectively, the "Services"). The Services are provided by Homefield Labs Inc., a Delaware corporation ("Homefield," "we," "our," and/or "us"), to you ("you" or "your").

You accept these Terms when you continue past a screen that says so, such as by signing in or connecting an account, or when you use the Services. If you don't agree, don't use the Services.

1. Your organization's signed agreement comes first

If your organization has a signed agreement with us for the Services (an "Organization Agreement"), it controls where it conflicts with these Terms, and accepting these Terms doesn't change it. Where we process personal data on behalf of your organization, we act as its processor under that agreement.

If you are using the Services for an organization that has no Organization Agreement with us, you confirm you are authorized to accept these Terms for that organization, and "you" includes the organization. If you are not authorized, you accept these Terms only for yourself.

2. Your account

  • Accurate information. Keep your account information accurate and current.
  • Security. Keep your sign-in credentials secure. You are responsible for activity under your account. Tell us right away at security@homefield.so if you believe someone else has accessed it.
  • One person per account. Accounts and seats are for one individual. Don't share, rotate, or transfer them.
  • Your organization's control. If you use an account provided by an organization, its administrators may manage your account, configure features and permissions, view and control content in the organization's workspace, and end your access.
  • Eligibility. The Services are for business use by people 18 and older.

3. Connected accounts and actions you direct

3.1 Connected Accounts. The Services work with accounts and tools you use for work, such as email, calendar, CRM, sales engagement, messaging, call recording, file storage, and professional networks such as LinkedIn ("Connected Accounts"). You may connect them by signing in through the provider, by granting access, or by using our browser extension or desktop application with accounts you are already signed in to on your computer, which can include sharing that sign-in with Homefield and its service providers. Installing our desktop application connects the supported accounts you are signed in to on that computer. You may also choose to share other content from your computer.

3.2 Your authorization. You authorize Homefield, at your direction and to provide the Services, to access your Connected Accounts, to read, store, and use the information in them, and to take actions in them in your name, such as sending messages and updating records. You confirm you have the right to give this authorization, including any permission you need from your employer or from the provider of the Connected Account.

3.3 How you direct actions. You direct an action when you ask Homefield to do it, when you approve or send something Homefield prepared, or when you (or your organization's administrator, for your account) set up or turn on an automation, schedule, or standing instruction. Actions taken under an automation or standing instruction are taken at your direction, including when you are not present.

3.4 Your actions are yours. Actions taken in your Connected Accounts through the Services at your direction are your actions. You are responsible for them, and for what they say, as if you had taken them yourself. When the Services show you a draft or ask you to approve an action, review it before you approve it.

3.5 Homefield is a tool, not your legal agent. Homefield is software that performs tasks you direct. It is not your agent, fiduciary, employee, or representative. It has no authority to enter into contracts, accept terms, make purchases or payments, or make legal commitments for you or your organization, and you will not use it to do so.

3.6 Disconnecting. You can stop access at any time by disconnecting an account or removing a device in the Services' settings, by revoking access in the provider's settings, or by uninstalling our browser extension or desktop application. Disconnecting stops future access. It does not undo actions already taken, and an action already in progress may complete. Data already collected is handled as described in Section 9.8.

4. Third-Party Services

4.1 Their terms apply. Connected Accounts and other services operated by third parties (together, "Third-Party Services") are governed by their own terms and policies, not by Homefield. You are responsible for using them through the Services in a way that complies with those terms and with your organization's policies.

4.2 Platforms may restrict your account. Some platforms limit or prohibit automated activity, message volumes, or the use of third-party tools, and may restrict, suspend, or close accounts they believe break their rules. Homefield does not control Third-Party Services. We don't guarantee that any third party will keep allowing access or any feature, and we are not responsible for any restriction, suspension, loss of access, loss of data, or other action a third party takes on your account.

4.3 Our limits are not a guarantee. We may apply limits to activity in Connected Accounts. These limits are meant to reduce risk. They are not a promise that your use complies with any third party's terms.

4.4 AI service providers. The Services use vendors that provide artificial intelligence services. You agree to follow their usage policies that apply to the Services. We will share them on request.

4.5 Changes to integrations. We may add, change, or stop supporting any integration or Third-Party Service, including when a third party changes or ends its service.

5. Your outreach and the law

5.1 You are responsible for your communications. You are responsible for the emails, messages, connection requests, calls, and other communications you send or direct through the Services, and for complying with laws that apply to them. These include laws on commercial email, telemarketing, calls and texts, privacy, data protection, and consumer protection, such as CAN-SPAM, the TCPA, CASL, and the GDPR. Honor opt-out and do-not-contact requests.

5.2 Call recorders. If you connect a service that records or transcribes calls or meetings, you are responsible for getting any consent the law requires from the people on those calls.

5.3 Voice features. When you talk with Homefield, we record and transcribe your voice and Homefield's spoken replies to provide, support, and secure the Services.

5.4 Your right to the data you bring. You confirm that you have given all notices and have all rights, consents, and lawful bases needed for Homefield to process your Inputs (defined in Section 9.1), including personal data about your colleagues, prospects, customers, business contacts, and the other people in your messages and calls.

6. Prospect and business contact data

6.1 What it is. The Services may give you information about people and companies from public sources, from our data providers, and from your Connected Accounts ("Prospect Data").

6.2 How you may use it. Use Prospect Data only for your own business-to-business sales, marketing, and account work, inside the Services or in your own systems in the ordinary course of that work.

6.3 What you may not do with it. Don't:

  • sell, resell, license, publish, or share Prospect Data with others as a list or database;
  • use it to decide anyone's eligibility for credit, employment, insurance, housing, or any other purpose covered by the Fair Credit Reporting Act or similar laws;
  • use it to harass, stalk, intimidate, or discriminate against anyone; or
  • use it to build or improve a competing data product.

6.4 No accuracy promise. Prospect Data, including email addresses and phone numbers, may be incomplete, out of date, or wrong. Check it before you rely on it.

6.5 Provider restrictions. Our data providers may require extra restrictions on Prospect Data. When we tell you about one, by email or in the Services, it applies to your use.

7. Acceptable use

You will not, and will not let anyone else:

  1. use the Services in violation of law, or to send spam or unlawful communications;
  2. create or send content that is deceptive, fraudulent, harassing, defamatory, discriminatory, or that infringes anyone's intellectual property or privacy rights;
  3. impersonate anyone or misrepresent your identity or affiliation;
  4. access, or direct the Services to access, any account, system, or data you are not authorized to use, including someone else's Connected Account;
  5. submit health information, payment card data, government identification numbers, information about children, or other sensitive categories of personal data, unless we agree in writing;
  6. use the Services to make automated decisions that have legal or similarly significant effects on individuals;
  7. probe, scan, or test the security of the Services, attack them (including through prompt injection), or circumvent their access controls, usage limits, or safeguards;
  8. interfere with or degrade the Services or anyone else's use of them;
  9. reverse engineer, decompile, or try to discover the source code, models, or prompts behind the Services, except where the law does not allow this restriction;
  10. copy, resell, sublicense, or provide the Services to anyone outside your organization;
  11. use the Services to build a competing product, or publish benchmarks of them without our written consent;
  12. extract data from the Services in volumes beyond what their normal features produce; or
  13. use the Services in violation of export control or sanctions laws.

8. AI outputs

8.1 Outputs can be wrong. The Services use artificial intelligence to research, summarize, draft, recommend, and act. The information and other output the Services generate for you ("Outputs") may be inaccurate, incomplete, out of date, or inappropriate, may not be unique to you, and are not legal, financial, tax, or other professional advice.

8.2 You review before you rely. You are responsible for reviewing Outputs before you rely on them, send them, or act on them, especially messages to prospects or customers, updates to your records, and decisions about people. We are not responsible for decisions you make or communications you send based on Outputs.

8.3 Early features. Some features may be labeled beta, preview, or experimental. They are provided as they are, may change or be removed at any time, and may not be supported.

9. Your Inputs and Outputs, and how we use data

9.1 Your Inputs and Outputs. The Services let you (a) upload, submit, or otherwise provide data, files, or other materials to the Services, including data made available via your Connected Accounts and other Third-Party Services, and (b) submit prompts or other instructions, in each case to obtain information or other output from the Services (collectively, "Inputs"). As between Homefield and you, your Inputs and Outputs belong to your organization (or to you, if you use the Services on your own), subject to our rights in the Services themselves.

9.2 Our license to them. You grant Homefield a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, and display your Inputs and Outputs:

  1. to provide, maintain, secure, and support the Services for you and your organization, including through our vendors and service providers; and
  2. to create anonymized or aggregated data that does not identify you, your organization, or any individual, which we may use to develop and improve our products and services.

9.3 No training of shared AI models. We don't use your Inputs or Outputs to train or fine-tune general-purpose or shared AI models, or models used for other customers, unless your organization agrees. This does not limit features that use your organization's own Inputs and Outputs to serve your organization.

9.4 Usage information. We collect technical and usage information about how the Services are used, and use it to operate, secure, support, and improve the Services. Usage information does not include your Inputs or Outputs.

9.5 Privacy. Our Product Privacy Policy describes how we collect, use, and disclose personal data. Our use of information received from Google Workspace APIs and through our browser extension will adhere to the Google API Services User Data Policy and the Chrome Web Store User Data Policy, including their Limited Use requirements, and those requirements control over anything in these Terms.

9.6 Access by our team. Authorized Homefield personnel may access your account, including by viewing it as you see it, to provide support you or your organization ask for, to investigate and fix problems, to keep the Services secure, to prevent abuse, and to comply with law. For information received from Google Workspace APIs or through our browser extension, people at Homefield access it only as the Limited Use requirements allow.

9.7 Feedback. If you give us suggestions or feedback, we may use them for any purpose without obligation to you.

9.8 Retention and deletion. We keep your Inputs and Outputs while your account or your organization's account is active, and delete them after that as described in the Product Privacy Policy and any Organization Agreement. Copies in backups are deleted on our normal backup schedule.

10. Our software

10.1 License. Subject to these Terms, we give you a limited, non-exclusive, non-transferable, revocable license to install and use our desktop application, mobile application, and browser extension on devices you own or control, only to use the Services.

10.2 Permissions on your device. Our software may ask your browser or operating system for permissions it needs to provide the features you use, as described in the Product Privacy Policy. You are responsible for having any permission your employer requires to install software on a work device.

10.3 Background operation. Our browser extension and desktop application may run in the background to keep your Connected Accounts up to date and finish tasks. To stop them, remove the device in the Services' settings or uninstall them.

10.4 Updates. Our software updates automatically and may receive maintenance instructions from us. Updates may add, change, or remove features.

10.5 Open source. Parts of our software may be covered by open-source licenses, which apply to those parts.

10.6 Our rights. Homefield and its licensors own the Services, including their software, models, prompts, designs, and documentation, and all improvements to them. We grant no rights except those stated in these Terms.

11. Fees and limits

11.1 Fees. If you or your organization pay for the Services, fees and payment terms are set by the Organization Agreement or the plan you choose. If you have free or trial access, we may change or end it at any time.

11.2 Usage limits. The Services may include usage limits. We may enforce them, including by pausing a feature once a limit is reached.

12. Suspension and termination

12.1 You may stop at any time. You can stop using the Services and disconnect your Connected Accounts whenever you want.

12.2 We may suspend or limit access. We may suspend or limit your access, or pause automations or actions in Connected Accounts, immediately and without liability, if we reasonably believe it is needed to prevent harm to the Services, to you, to other users, or to third parties; to respond to a security issue, a third party's restriction, or a legal requirement; or to address a breach of these Terms or excessive use. We will tell you when we reasonably can, and restore access once the issue is resolved.

12.3 Termination. We may end your access if you materially breach these Terms. Your access through an organization ends when the Organization Agreement ends or when your organization removes you.

12.4 What survives. Sections 3.4, 3.5, 4, 5, 6.3, 8, 9, 10.6, and 13 through 17 survive the end of your access.

13. Disclaimers

THE SERVICES, OUTPUTS, AND PROSPECT DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT THE LAW ALLOWS, HOMEFIELD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT OUTPUTS OR PROSPECT DATA WILL BE ACCURATE OR COMPLETE; THAT ANY ACTION WILL BE COMPLETED OR DELIVERED; OR THAT ANY THIRD-PARTY SERVICE WILL CONTINUE TO PERMIT YOUR USE. THE SERVICES ARE NOT DESIGNED FOR USE WITH CRITICAL INFRASTRUCTURE OR IN SITUATIONS WHERE FAILURE COULD CAUSE INJURY.

14. Limitation of liability

14.1 Excluded damages. TO THE FULLEST EXTENT THE LAW ALLOWS, HOMEFIELD WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA, OR LOSS OF ACCESS TO ANY THIRD-PARTY ACCOUNT, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.

14.2 Cap. If you use the Services under an Organization Agreement, its limitation of liability applies. Otherwise, HOMEFIELD'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID HOMEFIELD FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) US$100.

14.3 Where the law doesn't allow it. Some jurisdictions don't allow some of these exclusions or limits, so they may not fully apply to you.

15. Indemnity

15.1 Your indemnity. You will defend, indemnify, and hold harmless Homefield and its officers, directors, employees, and agents from third-party claims, and the resulting losses, damages, and costs (including reasonable attorneys' fees), arising out of: (a) your Inputs; (b) communications sent or actions taken in your Connected Accounts at your direction; or (c) your violation of these Terms, of law, or of a third party's terms or rights.

15.2 Users under an Organization Agreement. If you use the Services under an Organization Agreement, indemnities are governed by that agreement, and Section 15.1 does not apply to your use within the scope of your authorized work for your organization.

16. Disputes

16.1 Governing law. California law governs these Terms, without regard to conflict-of-laws rules.

16.2 Talk to us first. Before filing a claim, contact legal@homefield.so and try in good faith to resolve the dispute for 30 days.

16.3 Courts. Any dispute will be brought only in the state or federal courts in San Francisco County, California, and you and Homefield consent to their jurisdiction.

17. General

  • Changes to these Terms. We may update these Terms. If a change is material, we will give you reasonable notice by email or in the Services before it takes effect, and we may ask you to accept the updated Terms before you continue using the Services. Other changes take effect when posted. If you don't agree to a change, stop using the Services. Changes to an Organization Agreement still require a signed amendment.
  • Changes to the Services. We may change, add, or remove features at any time.
  • Electronic notices. You agree to receive notices and agreements from us electronically, including by email and in the Services.
  • Entire agreement. These Terms, the Product Privacy Policy, and any Organization Agreement are the entire agreement between you and Homefield about the Services.
  • Assignment. You may not assign these Terms without our written consent. We may assign them in a merger, acquisition, reorganization, or sale of all or substantially all of our business or assets.
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including failures of Third-Party Services.
  • Independent parties. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
  • No third-party beneficiaries. These Terms do not give rights to anyone other than you and Homefield.
  • Severability and waiver. If a provision is unenforceable, it will be changed only as much as needed to make it enforceable, and the rest stays in effect. Not enforcing a provision is not a waiver.
  • Contact. Homefield Labs Inc., 535 Mission St. #1757, San Francisco, CA 94105, United States. legal@homefield.so.